Privacy Policy – Tutor Fish

Effective Date: 3/30/2026

Tutor Fish (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we share it.

1. Information We Collect

We collect information necessary to provide tutoring services and operate our business, including:

Parent/Guardian Information

  • Name

  • Phone number

  • Email address

  • Mailing address

Student Information

  • Name

  • Date of birth

  • School and grade level

  • Optional contact information (if provided)

Additional Contacts

  • Names, phone numbers, and email addresses of authorized contacts

Service & Usage Information

  • Session scheduling and attendance data

  • Notes related to tutoring services

  • Credit and payment records

2. How We Use Information

We use collected information to:

  • Provide and manage tutoring services

  • Schedule and track sessions

  • Communicate with parents/guardians and students

  • Send service-related notifications (email and SMS)

  • Manage payments and service credits

  • Maintain internal records and improve operations

3. How We Share Information

We only share information as necessary to operate our services:

Service Providers

We may share data with trusted third-party platforms, including:

  • Airtable (data management)

  • Softr (client portals)

  • Stripe (payment processing)

  • Twilio (SMS messaging)

  • Zapier (automation services)

  • Google/Gmail (communication)

Tutors

Authorized tutors may access relevant student and contact information necessary to provide services.

Limited Internal Display

We may display limited student information (e.g., first name and last initial) within internal or client-facing features such as leaderboards.

We Do NOT:

  • Sell personal information

  • Share personal information for marketing or advertising purposes

4. SMS Communications

If you opt in to receive SMS messages from Tutor Fish:

  • You will receive service-related messages such as session reminders and scheduling updates

  • Message frequency varies based on scheduled sessions

  • Message and data rates may apply

  • You can opt out at any time by replying STOP

  • For assistance, reply HELP

We only send SMS messages to users who have explicitly provided consent.

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal information only as long as necessary to provide services and meet business or legal requirements. Data is securely deleted when no longer needed.

7. Your Choices

You may:

  • Opt out of SMS messages at any time by replying STOP

  • Contact us to update or correct your information

8. Future Updates

We may update this Privacy Policy as our services evolve. Updates will be posted on our website with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Tutor Fish
Info@tutorfish.net
(850) 329-0688